Frequently Asked Questions
Everything you need to know about shopping with Giant Vapes.
What is the standard shipping time for orders?
We typically process and ship orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the United States.
Do you offer international shipping?
Currently, we only ship to addresses within the United States. We are working on expanding our logistics to support international fashion enthusiasts in the near future.
What is your return policy for apparel and accessories?
We offer a 30-day return policy for all unworn, unwashed items with original tags attached. Please note that for hygiene reasons, certain accessories may be final sale.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite garments at home for the perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.